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eNova Newsletter
We produce a quarterly multichannel review commenting on industry trends, important news and market summaries. Read our newsletters below or sign up for our newsletter here.
December 2011 Newsletter
In this packed edition we reveal our thoughts on the much-awaited Portas review, officially launch a new index called the Multichannel’O’Meter, give you the latest update on the click-and-collect market which is evolving at an ever increasing speed, and share our thoughts on the importance of online this Christmas. Our multichannel quarterly market summary will give you a glimpse of the innovations that have characterized the past few months. As we already had too much to talk about, we will report on the world of virtual pop-up shops, QR code walls and innovative fulfillment solutions in our next newsletter, once early results are known next year.
September 2011 Newsletter
In our first article we talk about tablets and why we think most people miss the trick altogether bundling them under the mobile umbrella. Tablets hold far more exciting secrets than those of a mobile device. Those of you who have experienced the ailment we talk about in our next article will recognize it immediately. In an expression borrowed from Michael Ross at eCommera we talk about the “post traumatic platform selection stress disorder”: a lightheartedly named but serious and sadly common condition. Our guest writers this quarter are from Lafosse Associates, specialist digital and multichannel executive recruiters. They share their views on one of the most fundamental yet often forgotten keys to multichannel success – people integration. Read the newsletter >
May 2011 Newsletter
Welcome to eNova’s Spring 2011 newsletter! As Mothercare announces fresh plans to reduce its store portfolio by a quarter to focus on direct and wholesale, we review the changing face of UK retail in the digital age. In a second article also published through Internet Retailing, we celebrate the tenth anniversary of the Click and Collect concept to review its adoption and benefits. Our usual multichannel quarterly market summary keeps you up to date with the latest in our scaringly fast-moving industry. Finally our guest writer Pete Doyle, an expert in social retail whose blog on the topic is No. 1 ranked on Google.com, gives us a taste of how to profitably use social media as a retailer. Read the newsletter >
February 2011 Newsletter
Welcome to eNova’s winter 2011 newsletter! As well as our usual quarterly market summary, we have sliced and diced retailers’ Christmas results from a multichannel point of view, and comment on two of the trends that we are sure many of you are following closely: mobile and marketplaces. 2011 promises to be yet again a year of strong growth and innovation in the online world. Will it be the M-year? M for mobile? M for marketplace? Read the newsletter >
September 2010 Newsletter
For this summer’s edition we spend a disproportionate amount of time on pure play internet retailers, as the Ocado saga and the news that ASOS was considering teaming up with other retailers for pick up points gave us a lot of food for thought; hoping it will fuel fresh ideas for the busy back to school season! Read the newsletter >
June 2010 Newsletter
Welcome to the Spring edition of eNova’s newsletter, where we have tried to bring a balanced mix of articles from industry opinions to facts and figures and the City's views, not forgetting about our own contribution to the myriad of articles about the recent launch of the iPad. Read the newsletter >
I always call on the services of eNova in any organisation I've worked in. They are in my experience the clear leaders in multi-channel and combine this with a great understanding of the challenges facing all retail sectors.
—Peter Marsh
COO,
Signet Group
Success: We invented and deployed the first and most successful order on-line, collect in store service.